Frequently Asked Questions
Your Essential FAQ Guide
What is ITAD ?
ITAD stands for IT Asset Disposition , it’s a standard industry term used when referring to anything built around reusing, recycling, repurposing, repairing or disposing of obsolete or unwanted IT hardware equipment in a safe and environmentally friendly way.
What kind of Documentation will I receive to prove that my assets were securely destroyed ?
A (COD) Certification of Destruction is an important document that includes all the pertinent details regarding your shredding service.
What type of certifications does your company have ?
KT Corp is R2 v3 and Rios Recycler Certified.
What are your Chain of Custody Protocols?
- Data Destruction Procedures: ITAD service providers should have documented procedures for data destruction that outline the specific steps taken to erase or destroy data from electronic devices. The procedures should detail the tools and software used to wipe data, the methods used to physically destroy devices, and the verification steps taken to ensure data destruction is complete.
- Asset Tracking: A chain of custody protocol should involve a tracking system that records the location of each device at every stage of the ITAD process, from pick-up to final disposition. This tracking system should be tamper-proof and capable of generating reports that detail the movement of each device.
- Secure Transportation: ITAD service providers should use secure transportation methods to move devices from one location to another. This includes using secure vehicles, GPS tracking, and trained personnel who are authorized to handle sensitive electronic devices.
- Physical Security: ITAD service providers should have secure facilities with access controls, surveillance systems, and alarm systems to prevent unauthorized access to electronic devices.
- Documentation: Chain of custody protocols should include documentation procedures that detail the information collected at each stage of the ITAD process. This includes the date and time of pick-up, the condition of the device, the identity of the person handling the device, and any other relevant information.
- Auditability: The ITAD service provider should be able to provide a clear audit trail that shows the movement of each device and the actions taken to ensure data security and privacy.
Overall, the main chain of custody protocols for ITAD services aim to ensure that electronic devices are handled in a secure and responsible manner, with data security and privacy as top priorities.
Do you have a minimum order quantity (MOQ) or order value requirement?
We encourage our potential partners to order in bulk, because that is how we have our pricing structured as a wholesaler, however if you would like to order a trial , depending on the dollar value, in most cases we would allow for you to order 50-100 pcs, only if you are serious about ordering bulk in the future.
Do you provide Technical Support?
If you have any technical related questions, we are always here to help you, our trained staff has over 13 years of experience troubleshooting and fixing devices.
What are the types of electronics products do you offer for Wholesale?
KT Corp specializes in Smartphones, Tablets,Laptops, Wearables,Gaming and Accessories.
How do I get pricing?
When you contact our sales team, they will provide you with a updated inventory list, and then once you identify the products that you are interested in, they will send you an offer.
What are your payment terms?
Payment in Advance in form of Bank /Wire Transfer and Cash Payment for local will call pickups, We will do our best to work with you on your choice of preferred payment in advance.
Do you offer international shipping or work with customers outside of your region or country?
Yes, KT Corp has over 13 years serving Global Markets, we usually work with well known trusted logistic companies such as Fed Ex and DHL. In most cases, we can work with your preferred company of choice as long as you can provide us with prepaid labels.
Do you provide Full Lifecycle Management?
Yes, Effective ITAD lifecycle management requires careful planning, documentation, and attention to detail at every stage of the process. It is essential for ensuring the secure and responsible handling of electronic devices and equipment, as well as minimizing the environmental impact of IT waste.
How do I check Product Availability?
You can reach out any member of our sales team either by WhatsApp or you can email to email@example.com to request an updated Inventory list.